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Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Jewellery, engagement ring & watch advice, plus insurance tips & industry insights. 

Watch expert tips, discover insurance benefits & hear real customer stories. 

Find answers to common questions about jewellery, engagement ring & watch insurance. 

Click here to access important policy documents - Product Disclosure Statement, Financial Services Guide, and Policy Wording.

Click here to access the Target Market Determination (TMD) document.

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10 Ways Australians Lost Their Jewellery in 2020

Q Report Team

Updated on March 18, 2025
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If you’ve lost a piece of treasured jewellery, you know that sinking, pit-in-your-stomach feeling. It’s horrible. 

But we’re always thrilled to assure our customers that no matter what happened to their sparkler, their insurance will restore it, as good as new.

Just in case you feel that no one understands your loss, we’ve compiled some of the lost jewellery stories from last year. Rest assured that you’re not the only one. Let’s look at some of 2020’s jewellery calamities.

1 - A Medical Mischance

Medical professionals have had a challenging year, and one nurse lost her engagement ring when she accidentally threw it out along with the latex gloves she’d just removed. Perhaps she was so absorbed by thinking of her next task that she didn’t realise her sparkler was whisked away by the glove and tossed in the wastepaper basket. By the time she noticed her ring was missing, the garbage had been removed, and the ring couldn’t be found.

2 - A Kiddie Calamity

One busy mum misplaced her favourite bauble at home. Although we tend to think of our domiciles as one of the safest places for jewellery, some homes are more hectic than others. With sprogs underfoot and a cheerful raucous constantly in play, jewellery can disappear without a trace. 

3 - A Swimming Slip-Up

Every year, many people lose their treasured rings while swimming. Between the cool water, which makes blood vessels constrict, and slippery sunscreen, beautiful baubles slide right off fingers to the depths below. In 2020, hand sanitiser became another culprit that caused rings to slip away unnoticed. 

4 - A Casualty of Cleanliness

Perhaps more than ever before, we kept our hands squeaky cleaning 2020. And while our frequent hand-washing reduced our chances of catching viruses, it also put our precious stones in peril. One lady removed her gorgeous sparkler in a public washroom while she washed her hands and then forgot to put it back on! When she returned later with her heart pounding, her treasure was gone.

5 - The Travelling Tragedy

Although we haven’t been travelling as much as usual, one gentleman lost his favourite luxury watch when it vanished from his baggage. The mysterious disappearance left him perplexed: how could someone have gotten into his personal items? Fortunately, his luxury watch insurance made complete replacement possible.

Worldwide Coverage

 

6 - Taken from Home

It’s terribly unsettling to have something stolen from your home. You wonder who has been roaming through your private spaces and how they got inside. Sadly, nearly 2.5 per cent of Australian households have this experience each year, which has happened to our customers. If you find yourself in this situation, rely on your specialised jewellery insurance to replace any stolen items.

7 - An Uber Upset

An unlucky lady left a cherished bracelet in the backseat of an Uber, and though the driver searched and searched, he couldn’t find the sparkly bauble. Every year, people lose jewellery and watches in taxis. Hold on to your valuables!

8 - The Pregnancy Pickle

What an emotional roller coaster! Pregnancy presents all kinds of highs and lows: joyous expectations, morning sickness, incredible feelings of love and ties to family, strange and uncomfortable physical changes. Also, did you know that pregnancy can be risky for your jewellery? Many women experience swelling in their hands, making it impossible to wear their favourite rings during the latter stages of pregnancy. But be careful! One mom-to-be took her sparkler off her swollen finger and never found it again.

9 - A Day-Out Debacle

Jewellery was made to be worn and enjoyed, and sometimes our best days are clouded by the loss of a single earring or a dangling pendant. We had several claims in 2020 that centred around losses that occurred while people were out having fun. In one case, a chain broke, and a precious pendant slipped off the lady’s neck. In another, a single diamond earring vanished during the day, only to be discovered when the owner went to remove it at night.

10 - Damage Beyond Repair

Finally, sometimes a piece of jewellery is “lost” because it’s damaged beyond repair: it falls onto a stone walkway or gets run over by a car or suffers damage from a house fire (and yes, our customers have experienced all of these tragedies). In many cases, jewellers can repair the damage, especially if it’s limited to a broken prong or a lost stone. But if the item is a total loss, replacement is the only option.

Fortunately, Q Report jewellery insurance covers loss, and we’re always delighted to provide the happy news that an item will be fully restored to its owner. Instead of feeling despair when you lose a piece of precious jewellery, take a deep breath and give us a call. We’re ready to put things right.

If you don’t yet have specialised insurance for your favourite ring or bracelet or luxury watch, get an instant quote today, or ring us at 1300 882 018.

 

Mysterious Disappearance Coverage

 

Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

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Related Posts
Featured Posts
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Jewellery Insurance

Instant Quote
play-audio
Listen to article
/

If you’ve lost a piece of treasured jewellery, you know that sinking, pit-in-your-stomach feeling. It’s horrible. 

But we’re always thrilled to assure our customers that no matter what happened to their sparkler, their insurance will restore it, as good as new.

Just in case you feel that no one understands your loss, we’ve compiled some of the lost jewellery stories from last year. Rest assured that you’re not the only one. Let’s look at some of 2020’s jewellery calamities.

1 - A Medical Mischance

Medical professionals have had a challenging year, and one nurse lost her engagement ring when she accidentally threw it out along with the latex gloves she’d just removed. Perhaps she was so absorbed by thinking of her next task that she didn’t realise her sparkler was whisked away by the glove and tossed in the wastepaper basket. By the time she noticed her ring was missing, the garbage had been removed, and the ring couldn’t be found.

2 - A Kiddie Calamity

One busy mum misplaced her favourite bauble at home. Although we tend to think of our domiciles as one of the safest places for jewellery, some homes are more hectic than others. With sprogs underfoot and a cheerful raucous constantly in play, jewellery can disappear without a trace. 

3 - A Swimming Slip-Up

Every year, many people lose their treasured rings while swimming. Between the cool water, which makes blood vessels constrict, and slippery sunscreen, beautiful baubles slide right off fingers to the depths below. In 2020, hand sanitiser became another culprit that caused rings to slip away unnoticed. 

4 - A Casualty of Cleanliness

Perhaps more than ever before, we kept our hands squeaky cleaning 2020. And while our frequent hand-washing reduced our chances of catching viruses, it also put our precious stones in peril. One lady removed her gorgeous sparkler in a public washroom while she washed her hands and then forgot to put it back on! When she returned later with her heart pounding, her treasure was gone.

5 - The Travelling Tragedy

Although we haven’t been travelling as much as usual, one gentleman lost his favourite luxury watch when it vanished from his baggage. The mysterious disappearance left him perplexed: how could someone have gotten into his personal items? Fortunately, his luxury watch insurance made complete replacement possible.

Worldwide Coverage

 

6 - Taken from Home

It’s terribly unsettling to have something stolen from your home. You wonder who has been roaming through your private spaces and how they got inside. Sadly, nearly 2.5 per cent of Australian households have this experience each year, which has happened to our customers. If you find yourself in this situation, rely on your specialised jewellery insurance to replace any stolen items.

7 - An Uber Upset

An unlucky lady left a cherished bracelet in the backseat of an Uber, and though the driver searched and searched, he couldn’t find the sparkly bauble. Every year, people lose jewellery and watches in taxis. Hold on to your valuables!

8 - The Pregnancy Pickle

What an emotional roller coaster! Pregnancy presents all kinds of highs and lows: joyous expectations, morning sickness, incredible feelings of love and ties to family, strange and uncomfortable physical changes. Also, did you know that pregnancy can be risky for your jewellery? Many women experience swelling in their hands, making it impossible to wear their favourite rings during the latter stages of pregnancy. But be careful! One mom-to-be took her sparkler off her swollen finger and never found it again.

9 - A Day-Out Debacle

Jewellery was made to be worn and enjoyed, and sometimes our best days are clouded by the loss of a single earring or a dangling pendant. We had several claims in 2020 that centred around losses that occurred while people were out having fun. In one case, a chain broke, and a precious pendant slipped off the lady’s neck. In another, a single diamond earring vanished during the day, only to be discovered when the owner went to remove it at night.

10 - Damage Beyond Repair

Finally, sometimes a piece of jewellery is “lost” because it’s damaged beyond repair: it falls onto a stone walkway or gets run over by a car or suffers damage from a house fire (and yes, our customers have experienced all of these tragedies). In many cases, jewellers can repair the damage, especially if it’s limited to a broken prong or a lost stone. But if the item is a total loss, replacement is the only option.

Fortunately, Q Report jewellery insurance covers loss, and we’re always delighted to provide the happy news that an item will be fully restored to its owner. Instead of feeling despair when you lose a piece of precious jewellery, take a deep breath and give us a call. We’re ready to put things right.

If you don’t yet have specialised insurance for your favourite ring or bracelet or luxury watch, get an instant quote today, or ring us at 1300 882 018.

 

Mysterious Disappearance Coverage

 

Table of Contents

Introduction
Understanding the 4 Cs of Diamonds
Diamond Shapes
Choosing a Ring Style
Selecting a Ring Retailer

Understanding Mechanical Movements

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Statistic Heading

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Common Diamond Alternatives
for Engagement Rings

Tanzanite

Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Aquamarine

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Sapphire

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Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

“Knowing your engagement ring is insured brings peace of mind. Accidents can happen, and insurance coverage alleviates the worry and stress of potential loss or damage.”

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Export
Expert Tip

Budget Considerations

Diamond shapes can vary in price due to popularity and demand. Round brilliants, for example, tend to be more expensive than other shapes due to their high demand. If budget is a concern, consider alternative shapes or prioritise other aspects, such as cut quality, over the shape itself.

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Jewellery Insurance FAQ

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.
Home Security Fortification

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Travel Savvy

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Social Media Caution

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Regular Valuations

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

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Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Home Security Fortification

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

OK

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