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Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Jewellery, engagement ring & watch advice, plus insurance tips & industry insights. 

Watch expert tips, discover insurance benefits & hear real customer stories. 

Find answers to common questions about jewellery, engagement ring & watch insurance. 

Click here to access important policy documents - Product Disclosure Statement, Financial Services Guide, and Policy Wording.

Click here to access the Target Market Determination (TMD) document.

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Jewellery Scams and How to Avoid Them

Q Report Team

Updated on March 18, 2025
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The majority of our readers live in Australia, where we thankfully have an extremely high standard of both jewellery craftsmanship and ethics when it comes to jewellery retailing. 

Most of the jewellery scams that we have come across involve jewellery that people have purchased overseas. The scammer is attracted to the naïve tourist who thinks they’re going to get the deal of the century and likely won’t be able to come back to complain about the purchase. It’s like “bees to honey”. 

While many of the scams could be avoided by simply using some common sense, let’s identify some of the tricker scams we have seen and how best to avoid them. 

Purchasing Gemstones in Certain Countries

A layperson purchasing colour gemstones, in particular loose sapphires and rubies, in countries such as Thailand, India and Sri Lanka should be particularly cautious. All too often people are told that they are buying loose gems from the source and that they could even sell them for a profit when they return home. Be cautious! The majority of these loose gemstones, often presented in tiny white folding parcels, have either been treated with glass or are in fact coloured glass themselves.

The customer will often pay on average 20 times the actual value.

At the end of the day, if you want to buy jewellery from these locations, unless you have expert knowledge and / or an excellent recommendation or referral, prepare to be the victim of a scam. The exception of course is purchasing from a branch of a reputable international (or internationally recognised) brand. If you do happen to get scammed at one of these locations, at least you have a larger entity to go back to later.

Purchasing as Part of an Organised Tour

Many organised tours (particularly in India and South East Asian countries), include stops for tourist to purchase jewellery. You should be aware that the tour operator often receives as much as 50% commission on your purchase. The merchant doesn’t lose out, they simply adjust their prices accordingly. So you essentially end up paying double.

Things to Look For

Most people today are wary of buying expensive jewellery overseas without a good referral or from irreputable stores. However, even when buying from a seemingly reputable store, there are a few tips that will help ensure you are comfortable with your purchase and might avoid a potential scam.

1. Diamond Grading Certification

If purchasing jewellery with a diamond, ask to see the diamond grading certification. Unless the certificates are from an international laboratory such as GIA, you should be highly sceptical.

2. Magnification Tools

You may wish to ask if they have a jeweller’s loupe or eyeglass. Look to see what magnification you are given. It should be printed on the side. If it’s less than 10 times magnification, another alarm bell should go off as this is the standard magnification used by the trade itself. What don’t they want you to see?

3. Quality of Workmanship

It’s perfectly acceptable to bring the item of jewellery close to your ear and tap it gently with your index finger to listen if any stones are loose. Hearing a clicking sound of stone tapping off metal indicates that the stone is probably loose in the setting. If this is the case, it’s often the result of poor workmanship, which should also be an alarm bell.

4. Grade Bumping

A common problem is overstating the quality of a natural gem. When it comes to diamonds already set in a ring, the setting often enhances the colour of a stone. This is sometimes known as grade bumping, where a I-J coloured diamond is presented in a ring as a G-H colour.

5. Valuations

If you are presented with a valuation as part of the selling process, this should again set off alarm bells. The only exception to the valuation being a legitimate tool is in the case of jewellery auctions. However, there has been shocking cases of hyper inflated valuations from online auctions in Australia, so buyer beware. You can always contact the Auctioneers and Valuers Association of Australia to confirm if a valuer in Australia is bonafide.

Most people do a bit of homework before they make a major purchase of jewellery. The golden rule is ‘if it sounds too good to be true, it’s because it is too good to be true’. Although there is a very small percentage of those who are out to scam you, an unbelievable deal is just that. So don’t be a “mark” for the unscrupulous people out there.

 

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Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

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play-audio
Listen to article
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The majority of our readers live in Australia, where we thankfully have an extremely high standard of both jewellery craftsmanship and ethics when it comes to jewellery retailing. 

Most of the jewellery scams that we have come across involve jewellery that people have purchased overseas. The scammer is attracted to the naïve tourist who thinks they’re going to get the deal of the century and likely won’t be able to come back to complain about the purchase. It’s like “bees to honey”. 

While many of the scams could be avoided by simply using some common sense, let’s identify some of the tricker scams we have seen and how best to avoid them. 

Purchasing Gemstones in Certain Countries

A layperson purchasing colour gemstones, in particular loose sapphires and rubies, in countries such as Thailand, India and Sri Lanka should be particularly cautious. All too often people are told that they are buying loose gems from the source and that they could even sell them for a profit when they return home. Be cautious! The majority of these loose gemstones, often presented in tiny white folding parcels, have either been treated with glass or are in fact coloured glass themselves.

The customer will often pay on average 20 times the actual value.

At the end of the day, if you want to buy jewellery from these locations, unless you have expert knowledge and / or an excellent recommendation or referral, prepare to be the victim of a scam. The exception of course is purchasing from a branch of a reputable international (or internationally recognised) brand. If you do happen to get scammed at one of these locations, at least you have a larger entity to go back to later.

Purchasing as Part of an Organised Tour

Many organised tours (particularly in India and South East Asian countries), include stops for tourist to purchase jewellery. You should be aware that the tour operator often receives as much as 50% commission on your purchase. The merchant doesn’t lose out, they simply adjust their prices accordingly. So you essentially end up paying double.

Things to Look For

Most people today are wary of buying expensive jewellery overseas without a good referral or from irreputable stores. However, even when buying from a seemingly reputable store, there are a few tips that will help ensure you are comfortable with your purchase and might avoid a potential scam.

1. Diamond Grading Certification

If purchasing jewellery with a diamond, ask to see the diamond grading certification. Unless the certificates are from an international laboratory such as GIA, you should be highly sceptical.

2. Magnification Tools

You may wish to ask if they have a jeweller’s loupe or eyeglass. Look to see what magnification you are given. It should be printed on the side. If it’s less than 10 times magnification, another alarm bell should go off as this is the standard magnification used by the trade itself. What don’t they want you to see?

3. Quality of Workmanship

It’s perfectly acceptable to bring the item of jewellery close to your ear and tap it gently with your index finger to listen if any stones are loose. Hearing a clicking sound of stone tapping off metal indicates that the stone is probably loose in the setting. If this is the case, it’s often the result of poor workmanship, which should also be an alarm bell.

4. Grade Bumping

A common problem is overstating the quality of a natural gem. When it comes to diamonds already set in a ring, the setting often enhances the colour of a stone. This is sometimes known as grade bumping, where a I-J coloured diamond is presented in a ring as a G-H colour.

5. Valuations

If you are presented with a valuation as part of the selling process, this should again set off alarm bells. The only exception to the valuation being a legitimate tool is in the case of jewellery auctions. However, there has been shocking cases of hyper inflated valuations from online auctions in Australia, so buyer beware. You can always contact the Auctioneers and Valuers Association of Australia to confirm if a valuer in Australia is bonafide.

Most people do a bit of homework before they make a major purchase of jewellery. The golden rule is ‘if it sounds too good to be true, it’s because it is too good to be true’. Although there is a very small percentage of those who are out to scam you, an unbelievable deal is just that. So don’t be a “mark” for the unscrupulous people out there.

 

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Table of Contents

Introduction
Understanding the 4 Cs of Diamonds
Diamond Shapes
Choosing a Ring Style
Selecting a Ring Retailer

Understanding Mechanical Movements

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Statistic Heading

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Common Diamond Alternatives
for Engagement Rings

Tanzanite

Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Aquamarine

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Sapphire

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Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

“Knowing your engagement ring is insured brings peace of mind. Accidents can happen, and insurance coverage alleviates the worry and stress of potential loss or damage.”

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Export
Expert Tip

Budget Considerations

Diamond shapes can vary in price due to popularity and demand. Round brilliants, for example, tend to be more expensive than other shapes due to their high demand. If budget is a concern, consider alternative shapes or prioritise other aspects, such as cut quality, over the shape itself.

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Amet minim mollit non deserunt ullamco est sit aliqua dolor do amet sint. Velit officia consequat duis enim velit mollit. Exercitation veniam consequat sunt nostrud amet.

Amet minim mollit non deserunt ullamco est sit aliqua dolor do amet sint. Velit officia consequat duis enim velit mollit. Exercitation veniam consequat sunt nostrud amet.

Jewellery Insurance FAQ

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.
Home Security Fortification

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Travel Savvy

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Social Media Caution

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Regular Valuations

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

bulb
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Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Home Security Fortification

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

OK

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