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Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Explore Q Report's Content Centre for expert advice on jewellery insurance. You can also read e-guides and blogs, watch videos and more.

Jewellery, engagement ring & watch advice, plus insurance tips & industry insights. 

Watch expert tips, discover insurance benefits & hear real customer stories. 

Find answers to common questions about jewellery, engagement ring & watch insurance. 

Click here to access important policy documents - Product Disclosure Statement, Financial Services Guide, and Policy Wording.

Click here to access the Target Market Determination (TMD) document.

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How to Find a Quality Jeweller

Q Report Team

Updated on March 25, 2025
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You wouldn’t let just anyone cut your hair, and chances are that you take your car to the same trustworthy mechanic every time it needs attention. Why? The answer’s simple; you want someone you can trust to provide a level of quality you can depend on.

The same is true for jewellers. A quality jeweller will make shopping for those precious items an absolute pleasure, and you’ll always have someone to turn to when your piece needs care. So how do you go about finding your go-to jeweller, and what can you do to encourage this relationship?

The Role of a Jeweller

Good jewellers don’t just sell jewellery. They also play some other important roles, such as the following: 

  • Many people find that they need advice when making jewellery purchases. You should feel that you can ask your jeweller about ring setting styles, stone quality, heirloom pieces, and much more.
  • Repair Technician. Unfortunately, jewellery can sometimes be damaged, and a good jeweller will be able to provide an expert repair service. Ideally, you’ll be able to have your repairs done by the jeweller who originally sold you the piece; they’ll know it well and likely have the correct tools and materials on hand. A good jeweller should also be able to resize jewellery when necessary.
  • A good jeweller is knowledgeable enough to teach you all about ring metals and precious stones, and you may be in need of this kind of teacher when you want to make an important purchase like an engagement ring. 

In other words, a good jeweller isn’t just a salesperson. They should be able to provide for all of your jewellery needs, from education, purchase and repair to jewellery insurance and replacement.

Why Jewellers Beat Online Shopping Every Time

Shopping for jewellery online can be tempting. After all, you can browse millions of items with just a few clicks without leaving your couch. But while you may have access to all of these online choices, a jeweller you can meet and chat to will beat online shopping every time.

Why? It’s virtually impossible to make an informed judgment about a piece of jewellery from seeing pictures of it on a screen. You can’t hold it, turn it toward the light or compare the lustre of its stones to other pieces in similar settings. You can’t have a face-to-face conversation about it with an informed jeweller or try it on and see how it looks on your very own finger. Yes, you may be able to look at a diamond’s GIA report online, but nothing compares to being able to pick it up, hold it under the light, examine it carefully and compare it to other diamonds.

When you shop at your trusted jeweller, you have an opportunity to build a relationship with a business you can return to if your jewellery needs repairs or resizing. You can also get it insured before you leave the shop so that it’s protected if something happens to it. For these reasons, it’s always better to buy from a brick and mortar jeweller than it is to buy jewellery online.

Where to Look and What to Look for in a Jeweller

When you need a hairdresser or mechanic, you probably ask your family and friends for recommendations. This strategy works for finding a jeweller as well. A jeweller’s reputation is important, and you’ll want to one established enough that you can return to them ten years down the line when you’re in need of an anniversary gift. 

We also recommend looking for a Q Certified jeweller - they are some of the best and brightest jewellers in Australia.

As you look for a jeweller in your area, consider asking the following questions:

  • Does the jeweller teach you how to look for diamonds? Even if you’re not trained in the 4 C’s, a good jeweller will help you to understand enough about gems to make an informed purchase.
  • How does the jeweller handle certification and appraisal? Don’t trust a jeweller who tells you to take their word for a diamond’s quality. Not only should a jeweller show you a diamond’s certification, but they should also answer any questions you have about reading the certificate.
  • Does the jeweller listen to you? A good jeweller knows that customers are each unique in their desires and needs, and it’s impossible to help customers find the perfect piece without good listening skills. If a jeweller seems to be pushing certain things on you without first finding out what you’re looking for, you might want to keep looking.
  • Is the jeweller established? You’ll want to return to your jeweller for years in the future for anniversary gifts, ring resizing, cleanings and repairs. If a jeweller is a fly-by-night operation, you may not have the opportunity to do this.
  • Does the jeweller have a large selection? In the long term, you’ll be happiest if your family jeweller has a wide selection of styles, pieces and designs.
  • Does the jeweller offer a selection of services? An in-house gemologist can help you find just the right stone for your tastes and budget. A bench repair person can handle repairs and resizing. A designer may be able to create custom pieces for you. Not all jewellers offer all of these services, so ask about which ones you can expect.
  • What are the jeweller’s policies regarding returns and warranties? Make sure a jeweller’s policies are acceptable to you before you make a purchase.
  • Does the jeweller offer insurance? Q Certified jewellers are educated to explain the benefits of jewellery insurance at the time of purchase. This means your jewellery can be covered from the moment you walk it out of the store.

Finding a jeweller you can trust and count on makes all the difference when you’re in the market for a piece of jewellery that will be treasured for years to come. With a trusted jeweller in your corner, you’ll make a wise decision from the start and have someone to return to if the piece is ever damaged or lost. 

Get an instant online quote to see how little it can cost to protect your precious items with specialised jewellery insurance.

 

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Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

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You wouldn’t let just anyone cut your hair, and chances are that you take your car to the same trustworthy mechanic every time it needs attention. Why? The answer’s simple; you want someone you can trust to provide a level of quality you can depend on.

The same is true for jewellers. A quality jeweller will make shopping for those precious items an absolute pleasure, and you’ll always have someone to turn to when your piece needs care. So how do you go about finding your go-to jeweller, and what can you do to encourage this relationship?

The Role of a Jeweller

Good jewellers don’t just sell jewellery. They also play some other important roles, such as the following: 

  • Many people find that they need advice when making jewellery purchases. You should feel that you can ask your jeweller about ring setting styles, stone quality, heirloom pieces, and much more.
  • Repair Technician. Unfortunately, jewellery can sometimes be damaged, and a good jeweller will be able to provide an expert repair service. Ideally, you’ll be able to have your repairs done by the jeweller who originally sold you the piece; they’ll know it well and likely have the correct tools and materials on hand. A good jeweller should also be able to resize jewellery when necessary.
  • A good jeweller is knowledgeable enough to teach you all about ring metals and precious stones, and you may be in need of this kind of teacher when you want to make an important purchase like an engagement ring. 

In other words, a good jeweller isn’t just a salesperson. They should be able to provide for all of your jewellery needs, from education, purchase and repair to jewellery insurance and replacement.

Why Jewellers Beat Online Shopping Every Time

Shopping for jewellery online can be tempting. After all, you can browse millions of items with just a few clicks without leaving your couch. But while you may have access to all of these online choices, a jeweller you can meet and chat to will beat online shopping every time.

Why? It’s virtually impossible to make an informed judgment about a piece of jewellery from seeing pictures of it on a screen. You can’t hold it, turn it toward the light or compare the lustre of its stones to other pieces in similar settings. You can’t have a face-to-face conversation about it with an informed jeweller or try it on and see how it looks on your very own finger. Yes, you may be able to look at a diamond’s GIA report online, but nothing compares to being able to pick it up, hold it under the light, examine it carefully and compare it to other diamonds.

When you shop at your trusted jeweller, you have an opportunity to build a relationship with a business you can return to if your jewellery needs repairs or resizing. You can also get it insured before you leave the shop so that it’s protected if something happens to it. For these reasons, it’s always better to buy from a brick and mortar jeweller than it is to buy jewellery online.

Where to Look and What to Look for in a Jeweller

When you need a hairdresser or mechanic, you probably ask your family and friends for recommendations. This strategy works for finding a jeweller as well. A jeweller’s reputation is important, and you’ll want to one established enough that you can return to them ten years down the line when you’re in need of an anniversary gift. 

We also recommend looking for a Q Certified jeweller - they are some of the best and brightest jewellers in Australia.

As you look for a jeweller in your area, consider asking the following questions:

  • Does the jeweller teach you how to look for diamonds? Even if you’re not trained in the 4 C’s, a good jeweller will help you to understand enough about gems to make an informed purchase.
  • How does the jeweller handle certification and appraisal? Don’t trust a jeweller who tells you to take their word for a diamond’s quality. Not only should a jeweller show you a diamond’s certification, but they should also answer any questions you have about reading the certificate.
  • Does the jeweller listen to you? A good jeweller knows that customers are each unique in their desires and needs, and it’s impossible to help customers find the perfect piece without good listening skills. If a jeweller seems to be pushing certain things on you without first finding out what you’re looking for, you might want to keep looking.
  • Is the jeweller established? You’ll want to return to your jeweller for years in the future for anniversary gifts, ring resizing, cleanings and repairs. If a jeweller is a fly-by-night operation, you may not have the opportunity to do this.
  • Does the jeweller have a large selection? In the long term, you’ll be happiest if your family jeweller has a wide selection of styles, pieces and designs.
  • Does the jeweller offer a selection of services? An in-house gemologist can help you find just the right stone for your tastes and budget. A bench repair person can handle repairs and resizing. A designer may be able to create custom pieces for you. Not all jewellers offer all of these services, so ask about which ones you can expect.
  • What are the jeweller’s policies regarding returns and warranties? Make sure a jeweller’s policies are acceptable to you before you make a purchase.
  • Does the jeweller offer insurance? Q Certified jewellers are educated to explain the benefits of jewellery insurance at the time of purchase. This means your jewellery can be covered from the moment you walk it out of the store.

Finding a jeweller you can trust and count on makes all the difference when you’re in the market for a piece of jewellery that will be treasured for years to come. With a trusted jeweller in your corner, you’ll make a wise decision from the start and have someone to return to if the piece is ever damaged or lost. 

Get an instant online quote to see how little it can cost to protect your precious items with specialised jewellery insurance.

 

New call-to-action

Table of Contents

Introduction
Understanding the 4 Cs of Diamonds
Diamond Shapes
Choosing a Ring Style
Selecting a Ring Retailer

Understanding Mechanical Movements

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Statistic Heading

Rolex-super-precision

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Common Diamond Alternatives
for Engagement Rings

Tanzanite

Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Aquamarine

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Sapphire

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Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

Peace of Mind: An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

“Knowing your engagement ring is insured brings peace of mind. Accidents can happen, and insurance coverage alleviates the worry and stress of potential loss or damage.”

Unlike their battery-powered quartz counterparts, luxury watches have a beating heart – the mechanical movement. First created in the 14th century, large, weight-driven tower clocks with verge escapements and foliot balances marked the dawn of mechanical timekeeping.

Today, the core concept of mechanical movements remains unchanged from its original conception. It involves an intricate arrangement of gears, springs, and an escapement powered by a wound mainspring. This precision engineering allows for smooth operation and precise timekeeping.

Manual watch movements require the wearer to wind the crown periodically. Automatic watch movements, on the other hand, utilise the wearer's movements to keep the mainspring wound, offering a convenient everyday solution.

The Patek Philippe Calatrava, with its ultra-thin manual movement, exemplifies the elegance of traditional watchmaking. On the other hand, the Rolex Oyster Perpetual, with its self-winding mechanism epitomises practicality and durability.

Whether manual or automatic, a mechanical movement imbues a luxury watch with a soul, a testament to human ingenuity and a treasured heirloom for generations to come

Export
Expert Tip

Budget Considerations

Diamond shapes can vary in price due to popularity and demand. Round brilliants, for example, tend to be more expensive than other shapes due to their high demand. If budget is a concern, consider alternative shapes or prioritise other aspects, such as cut quality, over the shape itself.

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Amet minim mollit non deserunt ullamco est sit aliqua dolor do amet sint. Velit officia consequat duis enim velit mollit. Exercitation veniam consequat sunt nostrud amet.

Amet minim mollit non deserunt ullamco est sit aliqua dolor do amet sint. Velit officia consequat duis enim velit mollit. Exercitation veniam consequat sunt nostrud amet.

Jewellery Insurance FAQ

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.
Home Security Fortification

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Travel Savvy

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Social Media Caution

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

Regular Valuations

An engagement ring is a significant financial and sentimental investment. Specialised engagement ring insurance provides financial protection in the event of loss, theft or damage by ensuring you can recover the ring's monetary value or repair or replace.

An engagement ring is a significant financial and sentimental investment. Specialised.

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0%

Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Luxury Watch Complications: Exploring Hidden Features & Functionality

Luxury watches often boast 'complications,' intricate mechanisms that add layers of sophistication, style and utility. Here, we explore some of the most fascinating complications created by the best luxury watch brands.

Home Security Fortification

Contents insurance covers the items within your home in case they are damaged, lost or stolen. This can include furniture, electronics, clothing and other personal.  Contents insurance is essential for anyone who owns valuable items, as it helps protect you should a potential loss occur in your.

Purchase Amount

To get an accurate insurance quote, please provide the amount from your purchase receipt.

Don't have the receipt?

If you don't have the receipt, you can provide the most recent valuation amount instead.

OK

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